13 Mar, 2023 1.2021-05-13

Overview

Support PIN module was created to simplify the process of providing phone support. To enable easy client verification during phone support, with Support PIN module you can let your customers to generate time-limited support PIN numbers in their client area. The staff members can easily search customers by PIN or list all support PIN numbers, and also set the period of validity of PIN numbers in admin panel.

Client:

  • View support PIN
  • Generate new support PIN

Admin:

  • Create new PIN for customer
    • Deliver PIN over Email
    • Deliver PIN over SMS
  • List support PINs
  • Search for customer by PIN
  • Admin dashboard widget
  • Set pin lifetime
  • Log PIN related actions

Some feature is missing?

Contact us and provide its details. We'd be happy to build it for you.

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