04 Feb, 2023 1.2023-01-13


The End of Shift addon is aimed at helping you to monitor your staff performance and organize their work. The plugin enables employee to write report on closed/resolved tickets during their shift to inform their supervisor/colleagues about work done during the shift. The tool can be used in different departments: customer support, sales, developers and more!

  • Post End-of-shift reports to management/other staff
  • Auto-fill report body with daily stats/lists regarding:
    • tickets closed
    • tickets replied
    • tickets left unread
    • tickets with notes left
    • apps/servers set in HostBill

Some feature is missing?

Contact us and provide its details. We'd be happy to build it for you.

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