Create and execute AI prompts dynamically based on HostBill data

AI Prompter brings AI into your HostBill ticket workflow while keeping agents in control of every reply.

Staff can build a library of prompts, keep them private or share them with the team, and run them against any ticket using your connected AI integrations. Use prompts to draft full or partial replies, suggest matching knowledgebase articles or canned responses, translate tickets in both directions, rephrase a reply to sound clearer or more empathetic, or summarize a long thread. Prompts work on both customer messages and staff replies, and useful results can be saved as macros or knowledgebase articles.

New: MCP support. AI Prompter now exposes HostBill admin API features through the Model Context Protocol, so AI assistants and agents can work with your HostBill data directly. Connect remotely over HTTP with OAuth authentication, or locally through the CLI, and use tools like Claude or other MCP-compatible clients to look up clients, services, invoices and tickets without leaving your AI workspace.

The result: faster answers, consistent quality, and multilingual support without hiring extra staff.

Share prompts with your team

AI Prompt Library

Generate full or partial replies to tickets
Recommend relevant knowledge base articles or canned responses based on ticket content
Translate incoming tickets and outgoing responses
Condense long ticket conversations into summaries
Check responses against company guidelines, tone policies, or legal terms
Restrict prompts to departments
Create and execute AI prompts dynamically based on HostBill data
Personal prompt list per staff member, ordered by drag & drop
Smarty variables for client, ticket and replies
Drives the AI Support Agent for automatic replies

Help AI help you

New: MCP Server

Your HostBill data available to MCP-capable clients (like Claude, Grok, ChatGPT)

Expose HostBill Admin API through MCP
- HTTP with OAuth authentication
- locally through the CLI (stdio)
Built-in security:
- Granular ACL control via API keys
- Dynamic client registration,
- Pairing-code consent for HTTP transport,
- Rate limiting
- Allowed IP list
- Token lifecycle management
- Audit trail log

Billing Agent (claude)

✻ HostBill MCP connected

> /mcp reconnect hostbill

Successfully reconnected to hostbill

> What are 3 most overdue invoices right now?

hostbill - Get invoices (MCP)(list: "unpaid", orderby: "duedate|ASC", perpage: "100")

The three most overdue unpaid invoices, by due date (out of 10 unpaid in total):

P26-11114507, client: #23 John Doe due date: 2026-10-01 25 days overdue

P26-11114512, client: #23 John Doe due date: 2026-10-02 24 days overdue

P26-11114520, client: #23 John Doe due date: 2026-10-02 24 days overdue

All three are on the SEPA Direct Debit gateway, in currency_id 0 (the default currency).

illustrative session

You control your data

Pick best tool for the job

Public, Local, Open or Closed - you decide where your data goes

Pick from existing AI Integrations:
- ChatGPT
- Claude
- Gemini
- Grok
- DeepSeek
- OpenRouter
- and more...
Or bring your own, local & private LLM
Assign AI vendor to prompt - best suited for particular purpose