Claude Agents is a new AI-powered module for HostBill and an extension of the AI Prompter module. The module is built on Anthropic's Managed Agents API, enabling fully context-aware conversations within support tickets. Instead of responding only to the most recent message, Claude Agents treats each ticket as a persistent agent session, taking the entire ticket history into account to ensure replies remain accurate, consistent, and relevant throughout long or complex discussions. By maintaining conversational context across the session, Claude Agents significantly improves the quality and continuity of AI-assisted support. Claude Agents integrates seamlessly with the existing AI Prompter module, sharing its configuration, permissions, and workflows while introducing advanced conversational capabilities. Designed specifically for multi-turn support interactions, it is ideal for technical support, billing inquiries, and other service-related conversations that develop over time.