Enable paid (priority) support in your HostBill ticketing system
|Open clientarea gallery|
Once enabled, priority support will create new Client Group: Priority Support Module will also auto-create Ticket macro and Ticket post-filter Once client purchases priority support service and pays for it, HostBill will automatically assign client to Priority Support
Ticket opened by Priority client automatically will get high priority, allowing other HostBill functions to react on this event If related package is suspended (ie. client forgets to pay), client is automatically removed from Priority Support group.
Learn more at Priority Support - HostBill Wiki
Do you have any questions?||Contact Us|