New Integrations

  • [Acronis BaaS] Added: Support for more Acronis products, including Disaster Recovery, File Sync & Share, Notary
  • [Support Fields] Added: Entirely new, v3 upgrade for support fields plugin including new features:
    • Admin can edit form values submitted by customer
    • Admin now can fill out forms when submitting ticket
    • Multi-language support for form elements
    • New client function in products, to list tickets related to service
    • New form element: Date Picker
    • New form element: Radio boxes
    • New form element: Related ticket select
    • New form element: Set ticket priority
    • New form element: Text area
    • New form element: Text area + encryption
    • New form element: Text block
    • New form element: Text block + scrollable
    • New option for form elements: Admin only field
    • New option for form elements: Toggle visibility
    • New option for form elements: Use as subject
    • New option for form elements: Use contents in ticket body
    • New types of forms: "One-step" and "Inline"
    • Option to create ticket using support fields (without need to fill new ticket form)

New Features

  • [AD/LDAP Provisioning] Added: Checking username and password for complexity requirements.
  • [Acronis BaaS] Added: More configurable limits, including Office 365
  • [Acronis BaaS] Added: Support for v2 API
  • [General] Changed: HostBill will no longer impose hostname requirement on products with modules supporting hostname/domains
  • [OpenProvider] Changed: Using `Reseller` prices instead of `Product` prices during import TLDs
  • [Openstack] Added: Option to select console type in App (VNC, Spice)
  • [PDF] Added: Support for margin-top-auto and margin-bottom-auto in @page css selector.
  • [Slack Notifications] Added: Notification support for reported ticket replies
  • [Tickets] Added: Option to report ticket's staff reply to manager by client in client portal
  • [Tickets] Added: An option to send emails to subscribers using a macro
  • [Tickets] Added: In the macro can set which staff members to subscribe to the ticket
  • [Tickets] Added: Option in the ticket departments, which allows the customer to report a reply
  • [UserAPI] Changed: Updated methods documentation

Bugs Fixed

  • [2019 Theme] Fixed: Affiliate commission plan does not recalculate to user currency
  • [AD / LDAP Provisioning] Fixed: The account properties on the AD server are incorrect.
  • [Admin] Fixed: After selecting several accounts and selecting the 'Create Tickets' action it redirects to emails sending view
  • [ZACR] Fixed: Accreditation errors
  • [ClientArea] Fixed: Password field value is visible on account page without any user interaction.
  • [ClientArea] Fixed: Task in progress status is not shown for VM on some installations.
  • [Flavor] Fixed: Selecting flavor redirects to dashboard
  • [Flavor] Fixed: Hour values below 1 are displayed incorrectly.
  • [General] Fixed: PHP error on package change when using Manual VPS or Dedicated modules.
  • [Inventory & Asset Manager] Fixed: In some cases, can not assign a server to an item in a colocation manager
  • [OnApp] Fixed: Provisioned VPS does not use recipe selected in product for OnApp 5.5.
  • [Onapp] Fixed: Issues when updating VM to another Flavor
  • [Openprovider] Fixed: Argument 2 passed to Monolog\Logger::info() must be of the type array, null given,
  • [Openstack] Fixed: Admin area shows wrong VM status
  • [Openstack] Fixed: Flavor usage is not recorded for VMs.
  • [Openstack] Fixed: It is possible to submit VM creation form without selecting any flavor.
  • [Openstack] Fixed: Unable to generate OS form in product.
  • [Stripe.com] Fixed: The Alipay gateway does not always mark the invoice as paid

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