Billing & Automation

Upgrade Editons and Addons (Optional Upgrades)

What is included in latest update?

1 year access to updates (bug & security fixes), 1 support ticket

Pricing

Product Valid Price Access To Support Order
Service Pack for HostBill (purchased in 2010-2013 ) 12 months $49 1 Support Ticket Included Order
Service Pack for Cloud Edition 12 months $99 1 Support Ticket Included Order
Service Pack for Data Center Edition 12 months $99 1 Support Ticket Included Order
Service Pack for All-Inclusive Edition 12 months $99 1 Support Ticket Included Order

FAQ

I have HostBill DataCenter Editon and want to get fixed bug in HostBill after 12 months from the purchase. What to do?

Question: I have HostBill DataCenter Editon and want to get fixed bug in HostBill after 12 months from the purchase. What to do?

Answer: You need to buy HostBill DataCenter Editon - Service Pack for 12 months. And we will fix your bug and apply patch. We will also fix all bugs within 12 months since the purchase date.

I have Cpanel Module and want to get bug fixed?

Question: I have Cpanel Module and want to get bug fixed?

Answer: - If you purchased Cpanel Module in the last 12 months, then we will fix this bug for free.
- If you purchased Cpanel module more than 12 months ago then you need to buy package:
Service Pack for 1-2 Modules, Apps, Order pages, Client Areas.

I have bought HostBill DataCenter Editon with 2 Client Areas and 2 order pages and 12 modules included in license. After buying service pack for Data Center Edition/valid for/12 months/99 do I get updates for 2 Client Areas and 2 order pages and 12 modules included in license.

Question: I bought HostBill DataCenter Editon with 2 Client Areas and 2 order pages and 12 modules included in license. After buying service pack for Data Center Edition/valid for/12 months/99 do I get updates for 2 Client Areas and 2 order pages and 12 modules included in license.

Answer: Yes, you get updates for all modules/apps/plugins/included in the license you have bought for $99/year.

Upgrade Info


Payment methods

We accept the following payment methods:

PayPal Acceptance Mark

We also accept corporate purchase orders and wire transfers

Contact us


Report bug

Go to report bug section

Learn more


How we handle software upgrades

  • 24 hours from bug request for response (diagnose problem)
  • 24-72 hours to provide a patch (zip)
Billing & Automation
Got some questions regarding product, migration, refugee discount, development quote ? Contact us.

US: +1 (650) 924-9312